You're sitting down to watch a recorded show or stream a movie through Windows Media Center, and instead of the video, you get that annoying box: NS_E_SERVER_UNAVAILABLE (0XC00D2EE6). It usually pops up when Media Center tries to fetch something from a network server — like a shared folder on another PC, an extender, or even a TV tuner. I've seen it happen most often after a Windows update messes with network settings, or when the date on the PC is wrong. One time, a user's PC clock was off by three days, and boom, that error showed up for every stream.
What's Actually Going On?
This error is a generic "I can't find the server" message. It means Media Center tried to connect to something and got zero response. The root cause is usually one of three things:
- Network issue: The shared folder or media server isn't reachable. Maybe the PC's IP changed, or the share is offline.
- DRM trouble: Media Center uses DRM (digital rights management) for protected content. If your date/time is wrong, the DRM check fails, and you get this error.
- Firewall or antivirus blocking: Windows Firewall or third-party security software can silently block Media Center's traffic.
How to Fix It (In Order)
Don't skip steps. Do them in this order — it saves time.
Step 1: Check Date and Time
- Right-click the clock in the taskbar, choose Adjust date/time.
- Make sure Set time automatically and Set time zone automatically are both ON.
- If they're already on, turn them off, then on again. This forces a resync.
- Restart Media Center.
I've fixed half of these errors just with this step. It's that simple.
Step 2: Test the Network Share (If You're Using One)
- Open File Explorer and type
\\server\share(replace with your actual server and share name) into the address bar. Press Enter. - If you get an error, the share is unreachable. Check that the server PC is on, the share is still shared, and both PCs are on the same network.
- If the share works but Media Center still fails, try mapping the share to a drive letter (e.g.,
Z:). Right-click the share, choose Map network drive, then add it in Media Center using that drive letter.
Step 3: Allow Media Center Through the Firewall
- Go to Control Panel > Windows Defender Firewall > Allow an app or feature through Windows Defender Firewall.
- Click Change settings (needs admin).
- Look for Windows Media Center. Make sure both Private and Public boxes are checked.
- If you don't see it, click Allow another app and browse to
C:\Windows\ehome\ehshell.exe. - Click OK and restart Media Center.
Step 4: Reset Media Center's Network Settings
Sometimes Media Center just gets confused. Resetting its settings can clear it.
- Close Media Center.
- Press
Win + R, typeregedit, and hit Enter. - Go to
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Media Center. - Right-click Media Center and choose Export to back it up.
- Then right-click Media Center again and choose Delete. Confirm.
- Restart your PC and reopen Media Center.
This is a bit more advanced, but it works for the stubborn cases. Just don't skip the backup — trust me.
Still Failing? Check These
If you've done all the above and the error still appears, check these:
- Antivirus software: Some AVs block Media Center's network access. Temporarily disable your AV (not the firewall) and try again. If it works, add an exception for
ehshell.exeandehexthost.exe. - Windows Media Center Extender: If you use an extender (like Xbox 360), make sure it's updated and on the same network. Re-add it via Media Center's Extender menu.
- Recorded TV folder: If you're recording TV, check that the folder where recordings are saved still exists and has write permissions. Go to Tasks > Settings > TV > Recorder > Recorder Storage in Media Center.
One more thing — check for Windows updates. I've seen this error fixed by a cumulative update after a fresh install. Go to Settings > Update & Security > Windows Update and click Check for updates.
That's it. You're likely to be watching your show in a few minutes. If none of this helps, it might be a deeper network issue — check if your router is blocking multicast traffic, but that's a separate fight.